GTG are looking for a Sales Consultant to join their growing team. Your role will be to plan your clients' golf holiday. You will understand your clients' needs and requirements for their perfect holiday and match them to the best package.
A fun, responsible and rewarding position within the travel industry
Comprehensive product and sales training
A relaxed and friendly working environment
Generous salary with sales incentives
SKILLS REQUIRED
Previous experience not essential as full training will be given Good communication skills with a professional approach and attitude
Confident in dealing with people
Good organisation, administration and time management skills
RESPONSIBILITIES
To ensure an excellent standard of customer service is always provided over phone, emails and all other communication channels
To sell and book holidays from telephone and email enquiries from a wide range of medias and establishing the customers travel needs to provide the right product and destination Deliver exceptional customer service through genuine relationship management and a desire to exceed customer needs
To take client payments/balances and process correctly.
Proactively identify, take ownership, and resolve customer queries in a timely manner
Build rapport with clients to ensure customer satisfaction and repeat business
Capture and record required client information
Responsible for all processes involving issuing of airline and train tickets, or other products appropriate to this role and checking for accuracy prior to booking
To assist with booking amendments and changes in line with terms and conditions.
To deal with difficult situations when a client is unhappy and ensuring the situation is resolved in a timely manner with a positive outcome
To apply for this role please email your covering letter and CV to: patrickm@golftravelcentre.com
