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Retail Manager - Burhill Golf Club

Retail Manager, Premium Golf and Leisure destination in Surrey. Truly unique and charming, Burhill Golf Club is renowned for its superb golf facilities, home to two very different 18-hole courses and the proud host of The Regional Open Qualifying Series.

The beautiful Georgian Clubhouse is a gorgeous location to relax and meet other members, Burhill offers a “home from home” with a thriving and welcoming membership.

The Golf Shop is central to our golf operations and has just enjoyed a major refit and extension with a new custom fitting studio being developed and furnished with all the latest custom club fitting technology. Our ongoing commitment to stocking leading golf and apparel brands, providing superior service all cement our first-class reputation in the golfing community.

This is truly a unique opportunity for a professional retailer to join one of the UKs largest and most successful golf club operators, we are committed to deliver consistently high levels of quality, service and value. Our business is all about people. We strive to create fun, vibrant and highly rewarding careers for people with passion and drive.

With an overriding emphasis on creating unique and memorable guest experiences, we love people who really want to make a difference.

• Career Pathway with BGL or at Burhill

• Free meals when working.

• Complimentary personal use of facilities at off peak times.

• Extended holiday entitlement for long service.

• Enhanced paternity/maternity pay after 2 years’ service.

• Company pension scheme.

• Free on-site car parking.

• Continual learning and personal development are actively encouraged.

As part of the Golf Services Team and reporting to the Head of Golf Operations the position is pivotal in delivering a great golfing experience to our members and guests. The key ingredient for this role is retail expertise, knowledge of golf is not essential as this can be taught. The Golf Shop is the hub of our Golf Operation and as such is the point of welcome for all our members and guests. This presents the retail team with multiple sales and service opportunities, our Retail Manager will recognise this and be commercial savvy to maximise these interactions.

You will have enjoyed a minimum of three years retail management experience within a fashion or leisure business, be comfortable leading a team, have a flair for merchandising and a passion for customer service.

• Training, coaching, and developing your team.

• Exhibit high personal standards and lead from the front.

• Increase sales in store and ensure profitability.

• Achieving company KPI's, sales, margin, and stock levels

• Keeping up with current trends, including competitor analysis.

• Stock control, orders, stock takes, administration of EPOS.

• Merchandise store to maximize sales opportunities.

• Overview ancillary services, Driving Range and Buggy fleet.

• Lead the launch of the custom club fitting studio.

• A professional demeanour, building reputation with both staff and the membership.

Apply with CV to

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