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Hospitality Manager - TopGolf (Surrey)

Job Responsibilities

  • Supervise and lead the golf services team, including training and scheduling.

  • Manage reservations, venue operations, and guest inquiries.

  • Ensure the cleanliness, maintenance, and organization of retail areas.

  • Execute events, tournaments, and promotions to enhance guest experiences.

  • Uphold operating procedures and service and safety standards, especially guest satisfaction.

  • Resolve guest concerns promptly to maintain a high level of customer satisfaction.


Critical Skills & Experience Requirements

  • Prior experience in golf course management or related hospitality roles.

  • Strong leadership and team management skills to guide and motivate staff.

  • Exceptional customer service and communication abilities to create a welcoming environment.

  • Proficiency in reservation software and basic computer skills.


What We're Looking For

  • Prior experience in restaurant, hotel or leisure management experience

  • Management experience in a high-volume environment is desired

  • Management experience in a corporate hospitality environment is desired

  • Excellent communication, time management and organization skills


In return we offer

  • 33 days leave (inclusive of bank holidays)

  • Flexible working hours

  • Continuous professional development in a fast-growing company

  • Food and Beverage discounts

  • Discounted use of Topgolf, extending to friends and family


Salary Range £25,820- £27,820+ up to 10% bonus


You will be required to provide a valid Proof of Right to Work in the UK. This can be a valid Passport OR Birth Certificate along with your National Insurance Documentation (both must be present) OR another form of valid right to work documentation'.

As applicable you must have a minimum of 6 months work eligibility available on the right to work documentation that you provide.

Employer-provided


Exact compensation may vary based on skills, experience, and location.


To apply for this role, please send your CV and Covering Letter to: jade.weninger-crockett@topgolf.com







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