The Golf Operations Manager is overall responsible for managing the day to day golf & club experience including retail. You’ll oversee the management and performance of the golf shop as well as other relevant services, ensuring high standards and guest satisfaction.
What will I do?
Responsible for the day to day running of the golf operation, including retail & outside services as well as locker rooms
Ensure cleanliness & maintenance of golf areas and golf carts
Retail purchasing, inventory & promotions as well as fee structures
Deal with any issues or complaints which may arise
Management of the golf operations team
Oversee large corporate events
Health & safety is always being followed & adhered to
Is this the role for me?
Previous experience in a similar role within either a hotel, resort or private Golf club
Relevant qualifications
Strong people management
Passionate about golf and providing an outstanding service to customers
KPI and target driven
Ability to multi-task
IT literate, ideally with experience of POS (Point of Sale) systems
Why The QHotels Collection?
Family and Friends discounts in hotels across The QHotels Collection
Free onsite parking
Various Employee celebratory days throughout the year
Support with training & professional qualifications, including course fees!
Carve out your own career path with The QHotels Collection as there will be progression & career development opportunities across our hotel portfolio
Internal talent exchange network Access to an Employee Assistance Programme, 24/7, 365 days a year
The Armed Forces Covenant is a voluntary statement of mutual support between a civilian community and its local Armed Forces Community. It is intended to complement the Armed Forces Covenant, which outlines the moral obligation between the Nation, the Government and the Armed Forces. The QHotels Collection proudly support the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
Golf Operations Manager
DoubleTree by Hilton Glasgow Westerwood Spa & Golf Resort 1 St Andrews Drive, Cumbernauld, Glasgow, Lanarkshire, G68 0EW
To apply for this role please email your covering letter and CV to: sreid@dbhglasgowwesterwood.com
