Support in the design, management, and organisation of Golf Stay and Play break and Society Golf Days for Warwickshire, exceeding customers’ expectations, meeting agreed quality standards, achieving targets, and maximising overall revenue performance.
Main Duties
Provision of support for designing, managing, and organising events, from initial enquiry through to booking; liaises with and coordinates pre-booked business and client requirements with relevant department heads; acts as client liaison throughout the duration of the project; ensures events are organised within budgeted targets.
Support Exec Sales Manager in identifying and implementing new business opportunities
Actively promotes the venue within the broader corporate marketplace in attracting new business with central marketing support; creates structured outreach plans that target the right areas through promotion and marketing of the property.
Research competitors to gain insight into their hotel (where applicable), event sales and marketing tactics; implements stronger business strategies, warding off competitors, and capturing market share for The Club Company.
Follows up events to gauge clients’ satisfaction; ensures that customer feedback and complaints are handled promptly and professionally, with serious issues referred to the Club Director.
Administers charges and takes full payments, and charges for any additional services provided or items consumed during the event day; liaises with the Accounts department on the matter.
Implements and enforces the company’s Health & Safety Policy relating to the course and observes safe working practices in accordance with the Health & Safety at Work Act and fire regulations.
Ensure that all events are booked and administered from start to finish via the Bright lime system and in line with the standard operating procedures for event bookings.
Working closely with the Exec Sales Manager and Hotel Manager creates ongoing or seasonal promotions and activities to encourage registrations, stimulate sales and create interest among members, guests, management, and team.
Your background will be from a golf and hotel environment with a proven track record in successfully exceeding targets and the ability to develop strategic commercial partnerships. In addition to a competitive salary, we offer an excellent range of staff benefits, including
Fun and professional work environment
Complimentary use of health club, group exercise classes, and golf facilities
Competition play for team members with a golf handicap
Bonus holiday days 50% off when you stay at our hotels 50% off meals on duty 25% off food, drink, retail and spa treatments at other times
Discounted membership for a friend or your family membership
Free Parking
Uniform provided
Learning and Development programs
Employee Assistance Programme
Opportunities to grow and develop within the group
Cycle to Work scheme Wagestream - a money management app that gives you access to a percentage of your pay as you earn it Digital Reward & Recognition Scheme
Job Types: Full-time, Permanent
Salary: From £19,500.00 per year
To apply please send your covering letter and CV to: r.honeywell@theclubcompany.com
