As one of the world’s premier golf operators, Marriott Golf manages the golf experience for over a million golfers each year. Marriott’s golf collection consists of dozens of acclaimed championship golf courses located in some of the most beautiful destinations throughout the world.
Are you seeking to grow your skills with endless career opportunities? Work beside teammates that feel like family? Experience working for an employer that puts your wellbeing at the heart of everything it does? Enjoy monthly celebrations, treats and recognition? and make a difference in the local community? Then Delta Hotels by Marriott Forest of Arden is the place for you.
Explore our very big world
As a world-class leader in the travel industry, there’s no better place than Marriott International to make your mark. Joining us, you’ll get to entertain and meet people from all over the world as you build your experience. You’ll find a place where your personality and ideas are appreciated just as much as the work you do. And you’ll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.
The impact you’ll make
When a golfer walks into the golf shop, you are setting the mood for the game ahead. A warm welcome, a few hints and tips on the hidden challenges the course brings and they have a great game ahead.
What you’ll do
• Provide a consistently high level of service and hospitality to all Members and Guests at all times and in all areas of the Golf Operation
• To meet all criteria required to pass the necessary Marriott audits such as the Marriott Golf Audit & ‘59 Club Mystery Shopper’
• Take golf reservations and ensure that all golf bookings are correctly inputted into booking system, and that revenue is processed correctly
• To assist in general shop and service-related duties e.g. merchandising, stock control, cleaning
• Check-in all golfers and support the day to day management of tee times
• Support the daily management and maintenance of the buggy fleet and operation, including cleaning, fueling and positioning ensuring that sufficient buggies are available to cater for both that day and following day’s business
• Regularly monitor the locker facilities, undertake cleaning as required.
• Assist with ball control and cleanliness at the driving range
• Ensure that guidelines, as set by the hotel, are followed in terms of sanitisation and safety practices with regards to the customer facing areas in the golf operations, equipment, retail, buggies and confectionary
• Carry out course marshalling duties as required
• Ensure that the Halfway House is operational
• Carry out green fee payment checks with the collection of tickets on the 1st tee
• Assist with corporate golf day banner management, score card marking, scoreboard updates and any other Corporate / Society Day requests
• Support the successful running of golf days; including being the host to organisers where required
• Support the effective delivery of member competitions and bookings, including handicap maintenance.
What we’re looking for
• A warm, people-oriented demeanor
• A team-first attitude
• A gift for paying attention to the smallest details
• A PGA Qualification is desirable but not essential
• A keen interest in Golf
Perks you deserve
In addition to an hourly rate of £10.42 ensuring you are paid for every hour worked, we’ll support you in and out of the workplace by offering:
• Health & Wellbeing - complimentary Leisure Club Membership & discounted Golf Rates because your wellbeing is important
• Meals - Tasty and Varied Meals in our Associate Dining Facility • Uniform & dry-cleaning service
• Discounts - Enrolment in Perks at Work - Access to unlimited deals from retailers to restaurants, cinema’s and more
• Travel - Discounted Hotel Accommodation Worldwide for you and your Friends & Family, 20% F&B Discount, 30% Retail Discount & 20% Spa Discount in Marriott Hotels Worldwide
• Holidays - 20 days holiday plus 8 Bank Holidays increasing with service
• Pay - Annual Performance Related Pay Review
• Service Charge - Eligibility to receive Service Charge – up to £XXX per month/year • Health - Cycle to work scheme
• Pension & Life Assurance
• Flexibility – do you need flexibility in your life, talk to us as we know worklife balance is important
• Take Care Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service
• Develop and Grow - Comprehensive Training and Development programs
• Career - career progression opportunities are endless as the #1 leader in hospitality worldwide
• Celebrate - Awards and Recognition Celebrations
• Events - Monthly Calendar of Associate Focused & Fun Events With this role you will be working 40 hours per week over 5 days, including weekends.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability, age and veteran status, or any other basis covered under applicable law.
To apply for this role please email your CV and Covering Letter to: claire.moule@deltahotels.com
