Brand new Golf-themed entertainment complex opened July 2022
This is a fantastic opportunity for a proven General Manager to help develop the Hounslow Golf Park business in it’s very first year. We are looking for a customer focused leader with an engaging and outgoing character to bring our venue to life and ensure all visitors have a truly memorable experience. You need to demonstrate a background within a high volume, fast paced leisure or hospitality environment and really enjoy customer contact. The successful candidate will have full P&L responsibility and report to shareholders on a quarterly basis. This is very much a hands on role, working with two Assistant General Managers.
About Hounslow Golf Park
Opened in July 2022, Hounslow Golf Park is a state-of-the-art golf-themed entertainment facility in South West London. The site has 36 holes of dinosaur themed adventure golf, 55 premium driving range bays with augmented reality games, tables and sofas, a 9 hole synthetic beginners golf course, and a café, As part of a group of golf entertainment venues you will also benefit from the experience and support of the other sites. We have developed a reputation in the golf industry for pushing the boundaries and thinking differently.
Key Responsibilities of the General Manager include;
Leadership & management:
Ø Inspire a culture of excellence with open communication with team members.
Ø Recruit, train and supervise team
Ø Consistently drive high operational standards with an obsessive attention to detail
Ø Bring the energy, every day
Ø Constantly assess, improve and evolve the customer experience
Ø Keep site presentation to the highest standards
Ø Identify strategies to attract and retain new customers
Ø Chair weekly management meeting and share operational insights to the team
Ø Prepare monthly financial review to discuss with management team.
Ø Attend quarterly group meeting to discuss results, marketing & best practice.
Ø Regularly review F&B & golf entertainment offerings and margin & update as necessary.
Ø Work with Assistant General Managers to develop on-going strategy
Ø A background in leisure, hospitality or retail
Ø Some golf knowledge would be an asset
Ø Good understanding of financial results.
Ø Excellent communication skills
Ø Excellent time-management, organisation, and follow-through
Ø Strong decision-making skills
Ø Self-motivated with high self-awareness and integrity
Ø Openly receives feedback and coaching, and reacts accordingly
Remuneration: A salary and benefits package commensurate with the importance and seniority of this role will be offered.
Application Process: To apply, candidates should send a letter highlighting their motivation for the role and relevant experience, an up-to-date CV, details of their current remuneration and ability to relocate if necessary. Please contact Ian Timberlake: email@example.com or 07764 682018
Application deadline: Friday 16th December 2022
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