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Customer Service Representative: Custom Clubs - Acushnet Europe.


"We are a product company. we are a process company. Above all, we are a people company"


Our Customer Service Department serves as the central pillar of our business, delivering expert and professional support to both our key accounts and consumers throughout the UK and Ireland.


If you're as passionate about golf as we are, then listen up! - We could have the opportunity for you…


Acushnet Europe Limited, home to the iconic golf brands Titleist & FootJoy, are on the lookout for a vibrant individual to join us as a Customer Service Representative in the Custom Clubs Team on a full-time permanent basis.


Located at our headquarters in St Ives, Cambridgeshire, this is a fantastic opportunity to gain insights into the behind-the-scenes of our top products. As part of our close-knit team, you'll be the friendly face behind all things custom clubs, providing support to our trade partners with order processing, tackling their queries, and problem-solving.


But wait, there's more! We're not just looking for a voice on the other end of the line. We want someone with enthusiasm, a knack for problem-solving, and a genuine desire to fulfill customer satisfaction.


Now, you don't need to be a golfer to land this gig (although a love for the game certainly won't hurt!). What matters most is your eagerness to learn, your can-do attitude, and your willingness to dive headfirst into the world of customer service. You will also be focused, have the ability to cope under pressure, ensure all work is completed in a timely and accurate manner, as well as help drive continuous improvement.


If you feel your experience meets these requirements, please send your CV, together with a letter of application to, UKRecruitment@acushnetgolf.com, and be sure to include your current salary.


Do let us know if you require reasonable adjustments at any point during the application and/or recruitment process.


Closing date for Applications: Friday 14th June


Applications submitted after this closing date may not be considered





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