Are you seeking to grow your skills with endless career opportunities? Work beside teammates that feel like family? Experience working for an employer that puts your wellbeing at the heart of everything it does? Enjoy monthly celebrations, treats and recognition? and make a difference in the local community? Then Delta Hotels by Marriott Tudor Park Country Club is the place for you.
Explore our very big world.
As a world-class leader in the travel industry, there’s no better place than Marriott International to make your mark.
Joining us, you’ll get to entertain and meet people from all over the world as you build your experience. You’ll find a place where your personality and ideas are appreciated just as much as the work you do. And you’ll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.
The impact you’ll make.
When a guest arrives ready for a training session, relaxing spa day or a round of golf, they walk through the door and feel like they are at home, our clubs are a place to relax and socialise and we encourage a sense of community and belonging that being part of a club brings.
You set the standards and ensure the team deliver a great experience.
This role is predominately golf focused although the successful applicant will also be responsible for the Leisure operation and report into our Director of Leisure and Golf.
What you’ll do.
Provide a consistently high level of service and hospitality to all Members and Guests at all times and in all areas of the Golf Operation and Leisure Club Help, support and monitor the team to ensure that exemplary service is provided at all times
Ensure that the team address members by name to ensure recognition and loyalty
Ensure the departments meet all criteria required to pass the necessary Marriott audits such as the Marriott Golf Audit & ‘59 Club Mystery Shopper’ and Leisure Club brand audit
Take golf reservations and ensure that all golf bookings are correctly inputted into booking system, and that revenue is processed correctly
Ensure all sales merchandise is well presented and monthly stock takes are completed
Support the successful running of golf days; including being the host to organisers where required
Support the effective delivery of member competitions and bookings, including handicap maintenance.
Welcome and acknowledge each guest and member with a smile, eye contact and a friendly welcome, using their name when possible
Ensure regular Health & Safety checks, pool testing, sauna and steam room checks are completed and documented and any issues actioned
Work with the membership team to promote and achieve sales goals for membership sign up
What we’re looking for.
A warm, people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details
Previous experience in a supervisory role within a leisure club or golf environment
Perks you deserve.
In addition to an hourly rate of £12.07 ensuring you are paid for every hour worked, we’ll support you in and out of the workplace by offering:
Health & Wellbeing - complimentary
Leisure Club Membership & discounted Golf Rates because your wellbeing is important
Meals - Tasty and Varied Meals in our Associate Dining Facility
Uniform & dry-cleaning service
Discounts
Enrolment in Perks at Work
Access to unlimited deals from retailers to restaurants, cinema’s and more
Travel Discounted
Hotel Accommodation Worldwide for you and your Friends & Family, 20% F&B Discount, 30% Retail Discount & 20% Spa Discount in Marriott Hotels Worldwide
Holidays - 20 days holiday plus 8 Bank Holidays increasing with service
Pay - Annual Performance Related Pay Review
Health - Cycle to work scheme Pension & Life Assurance
Flexibility – do you need flexibility in your life, talk to us as we know worklife balance is important
Take Care Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service
Develop and Grow - Comprehensive Training and Development programs
Career - career progression opportunities are endless as the #1 leader in hospitality worldwide
Celebrate - Awards and Recognition Celebrations Events
Monthly Calendar of Associate Focused & Fun Events
With this role you will be working 40 hours per week over 5 days, including weekends – do you need flexibility in your life? We are happy to discuss this with you!
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability, age and veteran status, or any other basis covered under applicable law.
To Apply for this role please send your covering letter and CV to: claire.moule@deltahotels.com
